Personal Data We Collect

To provide our services effectively, we may collect the following personal information:

• Full name

• Email address

• Phone number

• Billing and payment details

• Thumb impression (for palm leaf identification)

• Gender and country of birth (for palm leaf identification)

• Communication records related to consultations

We collect only the information necessary for service delivery.

Purpose of Data Processing

Your personal data is processed for the following purposes:

• Service Delivery: To provide Nadi Astrology readings and related services

• Palm Leaf Identification: Thumb impression and personal identifiers are used solely to locate the relevant palm leaf

• Communication: To respond to enquiries and provide service-related updates

• Website Improvement: To analyse website usage and improve user experience

• Legal Compliance: To meet statutory, accounting, and regulatory obligations

Legal Basis for Processing

We process personal data on the following lawful grounds:

• Consent: Where you voluntarily provide information

• Contractual Necessity: To fulfil requested services

• Legitimate Interests: To maintain and improve our website and services

• Legal Obligations: To comply with applicable laws and regulations

Third-Party Services

We may use trusted third-party service providers for operational purposes such as:

• Website hosting and maintenance

• Payment processing

• Email communication

• Website analytics

All third parties are required to maintain confidentiality and comply with applicable data protection standards.

 International Data Transfers

For palm leaf identification, limited personal data may be processed in India. Appropriate safeguards are followed to ensure data protection during such transfers.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality and analyse visitor behaviour. You may control or disable cookies through your browser settings.

Data Retention

• General personal data is retained only as long as necessary for service and legal purposes

• Thumb impressions are retained temporarily and deleted after completion of the reading process

Data is securely deleted or anonymised when no longer required.

Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Restrict or object to data processing

• Withdraw consent at any time

Requests can be made by contacting us through the website.

Data Security

We take reasonable administrative and organisational measures to protect your personal data against unauthorised access, loss, or misuse.